EuroExec: Frontier Language Models Fall Short of Expert Judgment on European Executive Decision Tasks

TL;DR

EuroExec benchmark reveals frontier LLMs achieve only 56.9% solve rate on European executive tasks, far below expert performance.

cs.CL 🔴 Advanced 2026-08-05 49 views
Pau Arnal Khaled Denfir Danylo Smahliuk Amrut Avhad Marcus A. Castro
AI evaluation human expert judgment open-ended tasks model benchmarking professional standards

Key Findings

Methodology

This study employs expert manual evaluation combining multi-attribute rubrics, item-specific checklists, and preference rankings to assess six state-of-the-art LLMs on 413 real-world European executive decision tasks. Over 4000 hours of expert labor ensure evaluation reliability. Responses are scored via the 'Solve Rate' metric, with experts achieving near-ceiling scores and preferring human answers 74% of the time. The approach emphasizes human judgment's importance, highlighting the limitations of automatic metrics in subjective, open-ended assessments.

Key Results

  • The best model achieves a 56.9% solve rate, significantly below expert-level performance. Expert answers are rated near maximum and preferred in 74% of rankings.
  • Model performance declines with task difficulty; even the strongest models barely surpass 50% solve rate on easy questions and drop further on harder ones.
  • Statistical analysis confirms high intra- and inter-evaluator consistency. Automatic metrics (ROUGE, BLEU) show weak correlation with human judgments, underscoring the necessity of human evaluation.

Significance

This research demonstrates that current frontier LLMs remain inadequate for complex, subjective decision-making tasks in professional contexts. It underscores the critical role of expert human judgment in model assessment, guiding future development toward models that meet real-world standards. The findings impact AI benchmarking, industry deployment, and evaluation methodologies, emphasizing the gap between AI capabilities and professional requirements.

Technical Contribution

The paper introduces EuroExec, a novel expert-annotated benchmark for European executive tasks, integrating multi-dimensional scoring and rigorous statistical validation. It proposes 'Solve Rate' as a comprehensive performance metric, emphasizing human judgment's irreplaceability. The systematic comparison of six models reveals significant gaps, providing a new framework for evaluating AI in complex, real-world scenarios.

Novelty

This is the first benchmark focusing on expert evaluation of European executive decision tasks, using real industry-designed questions. It uniquely combines human scoring with statistical validation, contrasting with traditional automatic metrics that inadequately capture subjective and professional standards. The approach advances the evaluation paradigm for open-ended, high-stakes tasks.

Limitations

  • Reliance on subjective expert judgment introduces potential biases, despite statistical validation. The sample size, while large, is limited to specific industries and task types, restricting generalizability.
  • Responses are evaluated without contextual information, which may differ from real-world application scenarios. Future work should incorporate context-aware assessments.
  • Computational costs and scalability of expert evaluation remain challenges for broader deployment.

Future Work

Future directions include expanding the benchmark to cover more industries and task types, integrating multi-modal data, and developing automated evaluation tools that better approximate expert judgment. Enhancing model capabilities in reasoning and domain-specific knowledge remains a priority, aiming to bridge the gap between AI and professional standards in decision-making.

AI Executive Summary

This study introduces EuroExec, a pioneering benchmark designed to evaluate the performance of frontier large language models in complex European executive decision tasks. Comprising 413 real-world, long-form questions authored by industry experts across finance, marketing, business, and product domains, the benchmark aims to assess models in scenarios that demand nuanced reasoning, contextual understanding, and professional judgment. Over 4000 hours of expert labor were dedicated to manually evaluating model responses, employing a multi-faceted approach that includes a comprehensive rubric, specific checklists, and preference rankings.

Results reveal that the strongest models, such as Fable 5 and GPT-5.5, achieve solve rates of only 56.9% and 51.3%, respectively, highlighting a significant performance gap compared to human experts who nearly reach perfect scores. Experts' answers, judged blindly, consistently outperform model responses, and are preferred in 74% of cases. The analysis underscores that automatic metrics like ROUGE and BLEU correlate poorly with human judgments, emphasizing the importance of human evaluation for subjective, high-stakes tasks.

Statistical validation confirms the high consistency among expert evaluators, reinforcing the reliability of the findings. The study also observes performance degradation as task difficulty increases, indicating current models' limitations in handling complex, real-world decision scenarios. These insights suggest that AI systems still require substantial improvements in reasoning, domain-specific knowledge, and contextual understanding to meet professional standards.

Overall, the research advocates for human-centered evaluation frameworks and highlights the necessity of expert judgment in deploying AI for critical decision-making. It sets a new benchmark for future AI assessment, fostering development toward models capable of matching human expertise in complex, subjective tasks, ultimately guiding industry and academia toward more reliable and practical AI solutions.

Deep Analysis

Background

The evolution of large language models (LLMs) such as GPT-4, Claude, and Mistral has revolutionized NLP tasks, achieving impressive results on benchmarks like SuperGLUE and MMLU. However, these benchmarks predominantly rely on objective, well-defined tasks with clear correct answers, such as multiple-choice questions or translation. In real-world professional environments—finance, law, management—tasks are often open-ended, requiring nuanced judgment, contextual understanding, and domain expertise. Existing evaluation methods, mainly automated metrics, fail to capture these complexities, leading to a gap between benchmark performance and practical utility. Prior work has attempted automatic or crowd-sourced evaluation, but these approaches lack the precision and reliability needed for high-stakes decision-making. Recognizing this, the present study constructs EuroExec, a benchmark grounded in real industry scenarios, evaluated by domain experts, to better reflect the true capabilities of frontier models in professional contexts.

Core Problem

Despite rapid advancements, current LLMs demonstrate limited competence in complex decision-making tasks that require professional judgment, especially in European corporate settings. Automated metrics such as BLEU and ROUGE are insufficient for subjective assessments, and existing benchmarks do not adequately reflect real-world challenges. The core problem is how to reliably evaluate whether models can meet the standards of human experts in nuanced, open-ended tasks involving strategic, legal, or financial considerations. This gap hampers the deployment of AI in critical decision-making roles, risking overestimation of model capabilities and underestimating their limitations. Addressing this requires a rigorous, human-centered evaluation framework that captures the subtleties of expert judgment.

Innovation

This work introduces several innovations: 1) EuroExec, a benchmark with 413 real-world European executive tasks authored by industry experts; 2) a comprehensive evaluation protocol combining multi-attribute rubrics, item-specific checklists, and preference rankings; 3) rigorous statistical analysis confirming evaluator consistency; 4) systematic comparison of six frontier models, revealing significant performance gaps. Unlike prior benchmarks relying solely on automatic metrics, this approach emphasizes human expert judgment, providing a more accurate reflection of model readiness for professional use. The integration of real industry scenarios and expert evaluations marks a significant step forward in AI benchmarking for complex, subjective tasks.

Methodology

  • �� Task design: Experts from finance, marketing, business, and product domains crafted 413 long-form decision questions based on real cases, ensuring relevance and complexity.
  • �� Validation: Questions underwent automated QA checks for relevance and safety, followed by difficulty gating using two different LLMs to filter out overly simple or irrelevant tasks.
  • �� Response generation: Six frontier models (e.g., Fable 5, GPT-5.5) generated answers via API, with responses kept context-free to ensure fairness.
  • �� Evaluation: Experts independently scored responses using a rubric (attributes: Domain, Localization, Reasoning, Communication, Actionability), checklists, and preference rankings. Responses were anonymized and shuffled.
  • �� Statistical analysis: Employed Kendall τ and p-values to verify evaluator consistency and significance of differences. The 'Solve Rate' metric was derived from rubric scores and checklist fulfillment, with a threshold of ≥3.0 and ≥60% respectively to consider a task solved.

Experiments

The experimental setup involved diverse real-world tasks across four domains, with models evaluated on their ability to produce relevant, accurate, and actionable responses. The expert evaluation process was intensive, with two experts independently scoring each response, ensuring high reliability. The analysis revealed that even the best models achieved a maximum Solve Rate of 56.9%, indicating substantial room for improvement. The performance was stratified by task difficulty, showing a consistent decline as complexity increased. The study also compared automatic metrics with human judgments, finding weak correlations, thus emphasizing the importance of human evaluation in assessing real-world applicability. Additional ablation studies confirmed the robustness of the evaluation protocol.

Results

The primary outcome was that no model exceeded a 57% solve rate, with GPT-5.5 at 51.3%. Expert answers scored near perfect, with 74% preference over model responses. Performance degraded significantly on harder tasks, with the strongest models barely surpassing 50% in easy questions. Statistical tests confirmed evaluator consistency and the significance of model rankings. Automatic metrics showed poor correlation with human scores, underscoring their limitations. The results highlight that current models, despite progress, are far from meeting professional standards in complex decision scenarios.

Applications

This benchmark can guide industry practitioners in selecting and fine-tuning AI tools for high-stakes decision-making, such as legal analysis, financial planning, and strategic management. It also informs AI developers about critical weaknesses to address, especially reasoning and domain-specific knowledge. Long-term, the framework encourages integrating expert judgment into model training and evaluation, fostering AI systems capable of supporting real-world professional tasks with reliability and accountability.

Limitations & Outlook

The evaluation relies heavily on subjective expert judgment, which, despite statistical validation, may introduce biases. The sample size, though large, is limited to specific domains and task types, restricting broader applicability. Responses are assessed without contextual information, which may differ from real-world scenarios. Computational costs of expert evaluation are high, posing scalability challenges. Future work should focus on automating parts of the evaluation while maintaining accuracy, expanding task diversity, and incorporating contextual data to better simulate real-world conditions.

Plain Language Accessible to non-experts

Imagine a busy kitchen where many chefs are trying to prepare a complicated dish. Some chefs are very experienced, knowing exactly how to handle tricky ingredients and timing, while others are still learning. Now, suppose you want to see how well these chefs can cook a new, complex recipe that requires careful judgment and experience. You ask a group of expert chefs to taste each dish and decide which one is the best. You find that even the most talented chefs only manage to prepare about half of the dishes perfectly, while the less experienced ones struggle more. This study is like that kitchen experiment, but instead of chefs, we have AI models trying to solve difficult decision problems in European businesses. The experts’ judgments show that current AI models aren’t yet good enough to replace human professionals in these complex tasks. It’s a reminder that, no matter how smart the machines get, they still need human expertise to make the right decisions in tricky situations.

ELI14 Explained like you're 14

Imagine you're trying to find the best way to organize a big school event. You have some friends who are really good at planning, and others who are still learning. You ask all of them to come up with ideas and plans. Then, a group of experienced teachers taste-test these plans and decide which ones are really good. You notice that even the best students only come up with about half of the good ideas, while the teachers almost always pick the best ones. This is similar to what this research did with AI models. They asked different AI systems to solve complicated business problems, then experts judged how good their answers were. Turns out, even the smartest AI models only do about as well as a beginner student—far from the expert teachers’ standards. This shows that AI still has a long way to go before it can replace human experts in tricky, real-world decisions. So, for now, we still need humans to make the final call in important matters!

Abstract

Frontier LLMs are increasingly put to use on open-ended complex questions, different in nature from the ones they are typically evaluated on. We dedicate more than 4,000 human expert hours to evaluate a selection of six frontier LLMs on a member of this class of problems: EuroExec, our introduced human expert-based benchmark composed of 413 open-ended long-form European executive tasks authored by 47 vetted domain experts, each question drawn from experience in a real case. Every response is manually evaluated through a multi-attribute rubric, an item-specific checklist of requirements, and a preference rank ordering, extracting an aggregate metric "Solve Rate". The strongest model solves only 56.9% of tasks, while expert-written reference answers judged blindly are solved at near-ceiling levels and are preferred over every model response in 74% of direct rankings, placing frontier generative systems well below the professional standard of work they are already used for. We see that the best way to extract this kind of conclusion is by employing human evaluators, carefully checking their consistency through rigorous statistical analysis, and observe that automatic measurements also fall short when evaluating on this case of real-world open-ended problems with a subjective ground truth.

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