Help & FAQ

Find answers to common questions and learn how to get the most out of GPTGet

Quick Start Guide

1

Sign Up

Create a free account with your email. Get free tokens instantly.

2

Choose a Model

Pick from GPT-4o, Claude, Gemini, DeepSeek and more.

3

Start Chatting

Type your question, upload files, or enable web search.

4

Explore More

Try Paper insights, PDF reader, workflows and deep search.

Frequently Asked Questions

Account & Registration

How to register?
Visit the registration page, enter your email and password to sign up. You'll receive free tokens upon registration and can start using AI chat immediately.
How to reset password?
On the login page, click "Forgot Password", enter your registered email, and a verification code will be sent. Use the code to set a new password.
Can I change my username?
Yes. After logging in, go to your profile settings to change your display name. The email address serves as your account identifier and cannot be changed after registration.

AI Chat

Which AI models are available?
GPTGet integrates multiple leading LLMs including GPT-4o, GPT-4.5, Claude 3.7 Sonnet, Gemini 2.5 Pro, DeepSeek, and more. Available models vary by subscription plan. See our pricing page for details.
What is a token? How is it calculated?
A token is the basic unit for AI model text processing. Roughly 1 Chinese character = 1-2 tokens, 1 English word = 1 token. Each conversation consumes tokens for both input and output. You can view detailed token usage on your usage page.
How to upload files in chat?
Click the attachment button (paperclip icon) next to the chat input, then select the file to upload. Supports images, PDFs, text files and more. Uploaded files will be analyzed by AI, and you can ask questions about the content.
Does it support web search?
Yes. GPTGet supports web search. The AI can search the internet in real-time to get the latest information for your queries. Simply ask in the chat, and the AI will automatically determine whether a search is needed.
What is the memory feature?
The memory feature allows AI to remember your preferences and past conversation context. AI automatically extracts your personal info and preferences (like language, expertise areas, etc.) to provide more personalized responses. You can view and manage these memories on the memory management page.

Subscription & Billing

What subscription plans are available?
GPTGet offers a free tier and multiple paid plans. The free tier includes tokens on sign-up for basic features. Paid plans offer more token quotas and access to premium models. See our pricing page for details.
How to subscribe?
After logging in, visit the "Subscription" page, choose a plan that suits you, click "Subscribe", and follow the payment instructions. Your token quota will be activated immediately after successful subscription.
What payment methods are supported?
Currently we support Alipay and cryptocurrency (USDT) payments. We are continuously adding more payment methods.
How does auto-renewal work?
With auto-renewal enabled, the system will automatically renew and charge when your subscription expires. You can disable auto-renewal anytime on the subscription management page; your current subscription remains active until expiry.
What happens when tokens run out?
When tokens run out, you won't be able to start new conversations. You can: upgrade to a higher subscription plan, purchase a token top-up package for extra quota, or wait for your monthly quota to reset.

Paper Analysis

How to submit a paper?
Visit the paper submission page, paste an Arxiv paper URL or ID (e.g., 2301.12345), and click submit. The system will automatically fetch the paper info and generate a structured AI analysis.
What is the analysis format?
Each paper analysis includes: translated title, TL;DR one-line summary, research background & motivation, core methodology, key findings & contributions, experimental results, limitations & future directions, plain-language explanation, glossary, and related code repository links.
How long does analysis take?
AI analysis is typically completed within 1-3 minutes after submission. Complex papers may take longer. Once ready, you can view the full analysis on the paper detail page.

PDF Reader

How to use the PDF reader?
Upload a PDF file in chat, or open it via the "PDF Reader" button on a paper detail page. The reader displays the original PDF with AI-assisted features.
What features does it have?
The PDF reader supports: AI summary generation, smart table of contents extraction, paragraph translation, term explanation, key passage highlighting, keyword extraction, reference parsing, AI Q&A (based on document content), and more. Select text to directly invoke AI explanation or translation.

Workflow

What is a workflow?
A workflow is a visual AI task orchestration tool. You can chain multiple AI operations (text generation, data processing, conditional logic, etc.) into automated pipelines for batch processing of complex tasks. Examples: batch document translation, automated report generation, data analysis pipelines, etc.
What node types are available?
Available node types include: LLM node (call AI models), variable node (set/transform data), conditional branch node, loop node, HTTP request node, code execution node, text template node, human review node, and more. Additional node types are continuously being developed.

Still Have Questions?

Can't find what you're looking for? Feel free to reach out to us.